Frequently Asked Questions (FAQs)

Medical Travel is an option that helps people obtain excellent healthcare at unbelievably low prices. However, a lot of questions come to a patient's mind before deciding on taking a journey to a foreign country for treatment. Some of the most commonly asked questions and their answers are listed below:

Is Medical Tourism Safe? Is the Quality of Medical Care Comparable to the Hospitals in the US, UK and Other developed countries?

This is the first, and probably the most important question that comes to mind when talking about medical tourism.

When it comes to Healthcare the question of Quality is more important than the question of Cost. At Paradigm Healthcare we understand this and Quality is of paramount importance to us. We, therefore, have personally inspected and verified all the facilities based on quality, care and overall experience of the patient and only those facilities that met our stringent criteria have been allowed to be a part of our network. The Quality of Medical Care available at all our associate hospitals is better or comparable to the care available at most of the top-notch hospitals in the US.

We mainly work with Hospitals that have JCI/JCAHO/ISO/ISQua/NABH accreditation to ensure world-class treatment for you. All Our Surgeons are Highly Qualified and are Board Certified and have extensive work experience. Most of them have been educated and undergone training in the US/UK/Germany/Canada/France/Australia/Japan, etc. and are leaders in their respective fields in India.



What procedures are available?
Medical, cosmetic and dental.



How Good are the Hospitals? Are the Hospitals recognized and are they accredited by reputable third party organizations?
It is of utmost importance to know the hospitals and surgeons that are best suited for a patient and which can offer the best treatment and facilities according to the specific needs of a patient. Having spent our entire lives in India and having been a part of the healthcare industry for more than a decade we are in a position to advise our patients about the best possible options available to them. We have zeroed-in on some of the BEST HOSPITALS IN THE WORLD based on certain parameters to ensure that only the finest quality treatment and care is made available to our patients. We only recommend hospitals that follow International Standards of Health care and Patient Care. These are Hospitals that have JCI/JCAHO/ISO/ISQua/NABH accreditation to ensure world-class treatment for the patient.

  • ISQua - ISQua is an independent international umbrella healthcare accreditation organization which grants approval to Accreditation Bodies in the area of healthcare as mark of equivalence of accreditation program of member countries. JCI is an accreditation organization that fulfills ISQua requirements and hence is a member of ISQua. Similarly, NABH is also a member of ISQua which authenticates that NABH standards are in consonance with the global benchmarks set by ISQua.Insurers can save thousands of dollars on individual cases, even with transportation, recovery and treatment costs factored into the overall price, if patients elect to receive their medical / dental treatment abroad.
  • Joint Commission International (JCI) - JCI is the international arm of JCAHO (Joint Commission on Accreditation of Healthcare Organizations) the USA focused Joint Accreditation Commission for HealthCare Organizations. JCI is a not-for-profit organization that provides certification to hospitals, ambulatory care facilities, laboratories and other health care organizations in the international community to ensure accreditation standards compliance and to ensure the highest quality of healthcare and patient safety and satisfaction.
  • National Accreditation Board for Hospitals & Healthcare Providers (NABH) - NABH is a constituent board of Quality Council of India, set up to establish and operate accreditation programme for healthcare organizations. The board is structured to cater to much desired needs of the consumers and to set benchmarks for progress of health industry.
  • International Organization for Standardization (ISO) - ISO is the world's largest developer and publisher of International Standards. ISO is a worldwide federation of national standards bodies, at present comprising 163 members, one in each country. The object of ISO is to promote the development of standardization and related activities in the world with a view to facilitating international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity. Therefore, ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society.



How Good are the Doctors at the hospitals? Are they qualified? Do they have enough experience?
All our physicians and surgeons are Highly Qualified and Certified and they have been fully licensed by the Indian Medical Council to practice their specialty in India. They have extensive work experience. Most of them have been educated and undergone training in the US/UK/Germany/Canada/France/Australia/Japan, etc. and are leaders in their respective fields in India. On top of that we verify and review the qualifications, credentials and past track record of all the doctors before we start referring patients to them.

If you would like to know more about the qualifications or specific experience of your physician we can arrange for that. Also, our International Medical Coordination Office will address all the questions or concerns you may have regarding your procedure before you make the decision to schedule your visit.



Are any of these doctors internationally trained?
Yes. Many of the doctors are US-board certified, and many others were trained and certified in Europe, Japan, or Australia.



Do the Hospitals use latest technology and equipment?
All our partner hospitals and medical centers, use state of the art high-tech equipment. In order for them to be accredited by the JCI, they must meet this requirement.



What good are the post operative results?
Post Operative Results in India are one amongst the best in the World.

Escorts Heart Institute and Research Center in Delhi and Faridabad, India, performs nearly 15,000 heart operations every year, and the death rate among patients during surgery is only 0.8 percent--less than half that of most major hospitals in the United States.



How serious is the risk of infections?



How good is the nursing staff?
All nurses are qualified and fully trained. In India, the nurses to be able to practice, must undergo schooling and pass certification exams and obtain necessary licenses. All the nurses are fluent in English. The nurse to patient ratio is a healthy 1:1.



What quality of care can I expect?
Paradigm care goes far beyond your medical procedure or your hospital stay. From the moment we receive a call from you a dedicated personal care assistant is assigned to you who helps you organize all aspects of your visit including appointments, scheduling, travel, hotel booking, medical procedure, pre and post operative care, financial clearances, etc. We will be waiting to greet you at the airport in India and from then on you'll be "one of us". We will be your friend and your guide and will help you at every step of your healthcare journey. We will be by your side all through and make you feel at home. With a dedicated assistant, a personal nurse and our 24/7 service we will ensure maximum comfort for you.



How much will I be able to SAVE?
Our Medical Travel and Treatment Packages offer remarkable value to the health seeking patient (70-80% less than the fee typically charged in the US). The Total Cost of our Surgical Packages (inclusive of the Travel, Hotel Stays, Treatment, Transportation, Medicines and Pre & Post Operative Care) is much less than the cost of the surgical procedure alone in the US. So effectively you would be able to save a good chunk of your hard earned money even after accounting for the cost of travel, treatment and other expenses. Most of the times the cost of surgery in India is one-tenth of what it is in the US or other developed countries.



Will I have trouble communicating?
English is widely spoken at all our partner hospitals. You will be able to communicate in English with all the doctors, nurses and the customer service staff. We can also arrange for interpreters to help patients who speak other languages.



Why should I go through Paradigm Healthcare?
It makes sense to go through us as:

  • We have a track record of successfully helping hundreds of overseas patients receive treatment in India.
  • You will be visiting a new country that you know nothing about and where you know nobody. But by going through us you can rest assured that you are in safe hands and in the company of the most reliable and honest Healthcare Facilitators in India. From the moment we receive a call from you, you will be "one of us". We will be your friend and your guide and will help you at every step of your healthcare journey. We will be by your side all through and make you feel at home. With a dedicated assistant, a personal nurse and our 24/7 service we will ensure maximum comfort for you.
  • Having been in India all our lives we know the Real Facts about all the hospitals and doctors and therefore we are in a position to know what is Best for you. With us you’ll have the benefit of having access to a lot of information that we have already researched. We will advise you on the various available options and help you in selecting the doctors best qualified for your treatment.
  • Also most of the hospitals will provide you with EXCELLENT medical care, but they are not equipped to handle questions about travel documentations, flight schedules, hotels, etc. However, going via us will ensure that you are treated like a King at every step of your trip. From the moment we receive a call from you a dedicated personal care assistant is assigned to you who helps you organize all aspects of your visit including appointments, scheduling, travel, hotel booking, medical procedure, pre and post operative care, financial clearances, etc.
  • Going through us also means More Savings. Due to the high volume of patients that we refer to the hospitals we are offered more favorable pricing. Also as we personally know the physicians we have expertly negotiated the best price for you and you wouldn’t get a better price even by directly approaching the hospital. You stand to benefit from the Special hotel rates that we can arrange for you. We follow a Unique Cost Control Mechanism that ensures maximum discounts for you at every step of the process without compromising on Quality. With us you can rest assured of Only the Best and the Finest Medical Services at the Most Affordable prices.

    • There is absolutely no charge or obligation for our assistance. Our services are ABSOLUTELY FREE.



Does Paradigm Healthcare charge anything for its services?
We do Not mark up the medical or travel related expenses. There is absolutely no charge or obligation for our assistance. Our services are ABSOLUTELY FREE.

Based on the information provided by you, we will make available to you a FREE cost estimate with details of medical facilities & physicians.



If I deal directly with the hospital will my medical expenses be lower?
No. The hospital charges the same. In fact by going through us you will be able to save more as due to the high volume of patients that we refer to the hospitals we are offered more favorable pricing. Also as we personally know the physicians we have expertly negotiated the best price for you and you wouldn't get a better price even by directly approaching the hospital. On top of it our unique cost control process ensures that you get the Best and the Finest Medical Services at the Most Affordable prices.



What services are included?
Various customizable packages are available depending upon the need of the patient. A complete package includes all the aspects of a patients visit including appointments, scheduling, travel itinerary, travel reservations, hotel or service apartment booking, airport pick-up, transportation, medical care, financial clearances, translation, making available mobile phones and local SIM cards, post procedure rest and recovery stay and much more. A patient care coordinator personally assists each patient throughout his or her stay in the destination country.

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